Q Positive Message Practice Exercise • Points 15 • Submitting a file upload Complete exercise 10.9 on page 158 in our textbook. Primary Purpose of a Positive or Informative Message 1. Give information or the good news or reassure 2. Read ? understand ? view information provided positively 3. De-emphasize any negative elements Organization of a Positive (“Good News”) Message: • Share the positive news, first – immediately ? good news and main points. • Provide reasons, details, clarification and background. • Address any limitations. • Close on a positive, forward-looking tone, i.e., goodwill and reader benefits. (“get to do” vs. “have to do”) ? positive, personal, and forward-looking. Examples of Positive Messages • Job offer • Meetings/ conferences • Vision and Mission Statements • Motivation • Results • Awards • News Releases • Personal Note that demonstrates appreciation for worker • Newsletters • Employee Reviews